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State Farm® Insurance Agent Victoria Barros-Ortiz

4.9 out of 5 average rating (156 reviews)

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What our customers say about us...

dana wallace

September 19, 2023

4  out of  5 rating by dana wallace
"Agent was very prompt, explained all coverage information and gave me exactly what I was looking for. Very pleasant to speak with 😊"

Emily Garcia

September 6, 2023

5  out of  5 rating by Emily Garcia
"Kaylee did an amazing job helping me through the process of getting my vehicle insured. She was kind, patient and thorough. I especially appreciated how she walked me through each of my options and made sure I understood everything. Care and compassion seems to be top of mind with their team!"

Jesus hernandez

September 5, 2023

5  out of  5 rating by Jesus hernandez
"Excellent service!!!! Kaylee was an amazing helpful agent and went through my policy step by step. I appreciate everything. Happy to be part of State Farm!!!!"

Kyle Allen

August 31, 2023

5  out of  5 rating by Kyle Allen
"Stephanie was very helpful with all of my insurance needs! She has been very informative during the process of buying a new car and having it insured! I’ve been with Victorias office for years and they handle everything with respect and care."

April Portem

August 31, 2023

5  out of  5 rating by April Portem
"Hands down one of the best experiences I've had dealing with an insurance company! MJ was very professional, patient, and very knowledgeable and helped me choose the best plan for life and car insurance. Highly recommended her or anyone at this branch!!! Thank you MJ!!"

Taylor Hines

August 31, 2023

5  out of  5 rating by Taylor Hines
"Our agent, Stephanie, is very helpful and is great responding to any and all questions we’ve had so far regarding our insurance. She recently got me signed up for life insurance in an easy, timely manner and I appreciate all the help she’s offered in the few years that we’ve had State Farm."

Maynard M.

August 23, 2023

5  out of  5 rating by Maynard M.
"Great customer service, polite and very patient. MJ helped get me the info I needed to get my parents life insurance started. Broke down every little detail for them to understand as English is not their first language and this is all new for them. Very patient and understanding. Would definitely recommend this office and agents."

Tessie Carlson

August 16, 2023

5  out of  5 rating by Tessie Carlson
"Very patient and polite. Thank you."

Rupz Sharma

August 8, 2023

5  out of  5 rating by Rupz Sharma
"Wonderful customer service"

Raa Zbi

July 25, 2023

5  out of  5 rating by Raa Zbi
"Very knowledgeable, experienced, no long fone holds"

Issac Corral

July 18, 2023

5  out of  5 rating by Issac Corral
"My experience with Kaylee was awsome, friendly and super helpful. Made switching over to State Farm easy. Highly recommend to family an friends."

Todd Lacewell

June 5, 2023

5  out of  5 rating by Todd Lacewell
"It was a pleasure to work with Victoria she was very helpful with all all my car insurance needs shes went over in detail with me definitely will refer her to others"

Tara Goodson

May 27, 2023

5  out of  5 rating by Tara Goodson
"It was a pleasure to work with Kaylee. She was very helpful and took time to answer our questions. I appreciated her patience, knowledge, and sweet personable personality. She made the process so easy and was able to finalize everything for us same day. I truly felt taken care of. Great service! I highly recommend! Thank you, Kaylee!"

Thee Chef Castro

May 24, 2023

5  out of  5 rating by Thee Chef Castro
"Very great customer service was very patient with me and help me find the best deals for insurance"

Jerry M

May 23, 2023

5  out of  5 rating by Jerry M
"Anyone who is interested in getting coverage with State Farm in this office I can with confidence say they are the best team I came across. Kaylee has been my go to when I call them in regards of questions that arise or even if I need to make a payment, her professionalism and punctuality has been phenomenal…. Although I couldn’t say the same with my punctuality I can at least know that I’ll get a response in a timely manner. Speaking and working with Kaylee felt personal, I had confidence in her when I was switching over and how she explained to me the changes California has been making in the world of insurance, not once did it ever feel like a one sided conversation nor did it feel like a transaction either. State Farm is blessed to have such an amazing person working for them, there is so much more I can say about Kaylee but I want to keep it short and to the point, I highly recommend her if anyone needs a quote. Kaylee thank you again for being such an awesome friend, I look forward to working with you in the coming future. :)"

King Booshay

May 23, 2023

5  out of  5 rating by King Booshay
"Need to rate this place 5 stars ⭐️ Kaylee Rivas was so helpful !!! She knows her stuff and was extremely patient with me Explained everything and helped me with all questions and concerns made it a breeze and no brainer for me to leave GEICO for State Farm !!!! Now I’m a customer thank you Kaylee !!!! With service like that I foresee me staying here forever"

Mark Angelo Cruz

May 16, 2023

5  out of  5 rating by Mark Angelo Cruz
"I received excellent service from this office for my homeowner's insurance needs, courtesy of Ms. Kaylee Rivas. She exhibited professionalism, courtesy and efficiency in addressing my concerns. Highly recommended!"

Mayra Alexandra Medina

May 5, 2023

5  out of  5 rating by Mayra Alexandra Medina
"i love this agency they vary friendly and helpful love the coverage n pricing they have havent had a bad experience with them they answer all questions i have they definitely an agency that i can recommend to friends n family"

rey martinaez

April 24, 2023

4  out of  5 rating by rey martinaez
"Very kind, patient, and caring person."

Susan Delaney

April 22, 2023

5  out of  5 rating by Susan Delaney
"Thank you Kaylee Rivas for all of your kindness and patience with me today! I needed full coverage on my new home in a hurry and you and the team made it happen! I am so grateful! Susan D."

Denelle Scott

April 20, 2023

5  out of  5 rating by Denelle Scott
"I've been with State Farm for almost 20 years. Victoria is awesome and so are all of her staff. They are all very responsive and super knowledgeable whenever I have questions or need a policy change."

Sukha Bassi

April 19, 2023

5  out of  5 rating by Sukha Bassi
"I recently got insurance with them and they were very understanding and kind. The whole conversation was very comfortable but they kept it professional."

Marco Alonzo

April 17, 2023

5  out of  5 rating by Marco Alonzo
"This was by far the most easiest and most comfortable experience that the team and MJ made for me. They were polite and informative. They very professional and efficient towards accommodating me and my daughter, for our insurance needs. I would recommend them to all!"

Antoinette Padilla

April 14, 2023

5  out of  5 rating by Antoinette Padilla
"Thank you so much Kaylee Rivas! She saved our lives! Needed car insurance asap since geico is giving us a confusing and hard time! Thanks to Kaylee and State Farm Team, for helping us out with a great policy! HIGHLY RECOMMEND Kaylee Rivas! She is attentive, sweet, helpful, mindful and ON IT! THANK YOU! 5 Stars ⭐️ ⭐️⭐️⭐️⭐️ to State Farm!"

Scott Manley

March 30, 2023

5  out of  5 rating by Scott Manley
"This State Farm office has always provided great customer service and support for all of my insurance needs."