State Farm® Insurance Agent Victoria Barros-Ortiz

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Elaine Dybevik

November 29, 2022

5 out of 5

"Kaylee Rivas first called me to give a quote I requested for my car ins. Kaylee very quickly gave me the quote. And she accommodated my need to explain the quote to my husband & called me back when she said she would call. I appreciated her patience & kindness. She met all my needs & I decided to get ins.- both car & renters."

…

"Kaylee Rivas first called me to give a quote I requested for my car ins. Kaylee very quickly gave me the quote. And she accommodated my need to explain the quote to my husband & called me back when she said she would call. I appreciated her patience & kindness. She met all my needs & I decided to get ins.- both car & renters."

Rude Boy

November 8, 2022

5 out of 5

"Kayle was a great agent from start to finish. Got me hooked up on a policy that I was comfortable with both cost wise and coverage wise. Made the entire experience way easier and enjoyable than other insurers. She was great at answering all my questions and making sure my policy was right for me. I was already stressed by the high rates other insurance companies were quoting me but Kaylee really saved the day for me and my new car purchase. Would definitely recommend her to anyone that needs coverage for anything. State Farm really is there for you"

…

"Kayle was a great agent from start to finish. Got me hooked up on a policy that I was comfortable with both cost wise and coverage wise. Made the entire experience way easier and enjoyable than other insurers. She was great at answering all my questions and making sure my policy was right for me. I was already stressed by the high rates other insurance companies were quoting me but Kaylee really saved the day for me and my new car purchase. Would definitely recommend her to anyone that needs coverage for anything. State Farm really is there for you"

…

Yana Mann

November 8, 2022

5 out of 5

"Victoria was incredibly helpful! I am so appreciative of her prompt involvement in my case. My daughter and I were rear-ended on the highway last month. Thankfully, we only had minor injuries, but my car was totaled. The process of getting the money from the total loss department was really challenging as there was an issue with my title. So it was several weeks of back and forth and no movement on the payout. I am so grateful to Victoria who was able to get involved and get things sorted out. Everything was resolved in the matter of days and the department was able to process my funds. Thank you so much Victoria, happy to have you as our agent."

…

"Victoria was incredibly helpful! I am so appreciative of her prompt involvement in my case. My daughter and I were rear-ended on the highway last month. Thankfully, we only had minor injuries, but my car was totaled. The process of getting the money from the total loss department was really challenging as there was an issue with my title. So it was several weeks of back and forth and no movement on the payout. I am so grateful to Victoria who was able to get involved and get things sorted out. Everything was resolved in the matter of days and the department was able to process my funds. Thank you so much Victoria, happy to have you as our agent."

…

Millicent Iriowen Igbineweka

November 5, 2022

4 out of 5

"This is my first time with State Farm. Kaylee attended to me, she was super nice and very professional too. I would have made it five stars but the one I left out is to take out exaggeration I’m impressed so far."

Ian Naringahon

October 28, 2022

5 out of 5

"Outstanding customer service! Mj & the whole team never fail to answer any questions and make sure I understand anything I have questions on. Highly recommend this team to anyone!"

Kris Corey

October 26, 2022

5 out of 5

"I had been with a different insurance agent for decades. I had a recent bad experience with that insurance company and decided to explore other agents. Within seconds of calling, I knew I made the right choice! Everything was handled professionally and expeditiously! I received a great quote and the entire process was extremely thorough. Their responsiveness is extremely impressive!"

…

"I had been with a different insurance agent for decades. I had a recent bad experience with that insurance company and decided to explore other agents. Within seconds of calling, I knew I made the right choice! Everything was handled professionally and expeditiously! I received a great quote and the entire process was extremely thorough. Their responsiveness is extremely impressive!"

Sarah Young

October 19, 2022

5 out of 5

"Kaylee was so helpful and patient with me. She really knows how to do her job and make sure that the customer is satisfied. Very welcoming with great conversation. Hopefully I get to continue my time at State Farm with her. 10/10!"

Mike Fermin

October 17, 2022

5 out of 5

"I needed a car insurance quote and spoke with MJ about what my options were and she managed to get me a quote in minutes. Great customer service, highly recommend."

Elisabeth Miller

October 17, 2022

5 out of 5

"MJ was exceptional! Clear, concise, had quick complete answers to all my questions. Better coverage for less cost than AAA. I chose to change over auto and home policies. I was treated with the upmost respect and concern. I was not excluded because of wildfire risk or my Pit Bull family dogs. I am relieved and impressed."

…

"MJ was exceptional! Clear, concise, had quick complete answers to all my questions. Better coverage for less cost than AAA. I chose to change over auto and home policies. I was treated with the upmost respect and concern. I was not excluded because of wildfire risk or my Pit Bull family dogs. I am relieved and impressed."

Jeffrey Dawana

October 13, 2022

5 out of 5

"Been insured by the company and this specific office for years. Anytime I had a question or issue they’ve handled it in a timely and professional manner. Special shoutout to MJ who’s always gone above and beyond on my expectations. It’s because of employees like her that multiple members of my family are insured through this specific office! Overall great office, great environment, and would highly recommend!"

…

"Been insured by the company and this specific office for years. Anytime I had a question or issue they’ve handled it in a timely and professional manner. Special shoutout to MJ who’s always gone above and beyond on my expectations. It’s because of employees like her that multiple members of my family are insured through this specific office! Overall great office, great environment, and would highly recommend!"

Ja'na Jenkins

October 13, 2022

5 out of 5

"Love this branch!! The team is very helpful and friendly. Idk what I would do without them and I hope that everyone’s experience with them is as AWESOME AND AMAZING AS MINE. Thanks team you guys are AWESOME!!!"

amanda proctor

October 10, 2022

5 out of 5

"Great office to work with. Explained everything in detail with our car and homeowners insurance. Got us all the possible discounts. Highly recommend!"

Sandy Wagner

October 8, 2022

5 out of 5

"Very friendly staff, great customer service, always ready to help and explain coverage in detail. I would hightly recommend State Farm for your Insurance coverage."

iyannah watt

October 7, 2022

5 out of 5

"Shout Out to MJ! She’s pleasant, persistent, professional, well rounded, and understanding. There is not one thing that I am unsure about in regards to my policies. I’m very satisfied."

ITN Production Co.

September 8, 2022

5 out of 5

"Kaylee was super helpful and quick with getting me a Quote! Definitely Recommend her for any Insurance needs."

Jeffery Hester

September 2, 2022

4 out of 5

"Kaylee is awesome. Took care of everything. Haven't spoke with agent."

Dabbin Thedude

August 12, 2022

5 out of 5

"It was very easy to set up and she helped me get better coverage"

Brandon H.

August 4, 2022

5 out of 5

"By far the best company to assure you with what ever issues or concerns you have & MJ is the perfect person to assist you as she knows her information as well as goes well beyond outstanding efforts to help you & makes your day."

Kirk Lisondra

July 28, 2022

5 out of 5

"Kaylee has been outstanding. Finding a good insurance is already too much work, so having a great customer service agent like Kaylee would really make things a lot easier. I had so many questions but she answered everything well and with her patience, we were able to close out the deal. We need more of like this. Makes the whole interaction memorable."

…

"Kaylee has been outstanding. Finding a good insurance is already too much work, so having a great customer service agent like Kaylee would really make things a lot easier. I had so many questions but she answered everything well and with her patience, we were able to close out the deal. We need more of like this. Makes the whole interaction memorable."

Diana Warfield

July 21, 2022

5 out of 5

"I love MJ for her great explaining and taking care of all my needs in the policy I require. Thanks again MJ!"

Luciouse Cushing

July 10, 2022

5 out of 5

"i’m not sure exactly what the lady’s name was i feel bad i’m pretty sure it was kaylee but she was awesome she was super nice and we had good conversations while she was getting my insurance stuff all done she got me quotes on 2 other vehicles on top of the one i was insuring and was super nice about it she explained everything to me that i didn’t understand she was awesome i hope her supervisor sees this bc she was the best made me feel super comfortable."

…

"i’m not sure exactly what the lady’s name was i feel bad i’m pretty sure it was kaylee but she was awesome she was super nice and we had good conversations while she was getting my insurance stuff all done she got me quotes on 2 other vehicles on top of the one i was insuring and was super nice about it she explained everything to me that i didn’t understand she was awesome i hope her supervisor sees this bc she was the best made me feel super comfortable."

…

ruth dillman

July 1, 2022

5 out of 5

"Simple,fast,friendly and had me insured in no time at all. I will recommend to my friends and family."

Itzel Montano

June 28, 2022

5 out of 5

"MJ is amazing! Any questions or concerns I may have she will find the answer and reach back promptly. Very happy with her service."

Lawrence Haley

June 14, 2022

5 out of 5

"I just wanna say that the ladies in this office are super great, I’ve been dealing with them for a couple of years now. They have helped me with so many questions that I had. I truly recommend them! MJ has been my go to, she has truly gone above and beyond to help me understand my policy and pick the right one for me. Just want to say thank you MJ for being who you are and doing what you do it shows that you care."

…

"I just wanna say that the ladies in this office are super great, I’ve been dealing with them for a couple of years now. They have helped me with so many questions that I had. I truly recommend them! MJ has been my go to, she has truly gone above and beyond to help me understand my policy and pick the right one for me. Just want to say thank you MJ for being who you are and doing what you do it shows that you care."

Lisa Giordanelli

May 17, 2022

5 out of 5

"They got you. Efficient, friendly, amazing customer service. Complete coverage, and sevice.. they make insurance easy, pleasant, and take very good care of what's important."

What our customers say about us...

Elaine Dybevik

November 29, 2022

5 out of 5

"Kaylee Rivas first called me to give a quote I requested for my car ins. Kaylee very quickly gave me the quote. And she accommodated my need to explain the quote to my husband & called me back when she said she would call. I appreciated her patience & kindness. She met all my needs & I decided to get ins.- both car & renters."

…

"Kaylee Rivas first called me to give a quote I requested for my car ins. Kaylee very quickly gave me the quote. And she accommodated my need to explain the quote to my husband & called me back when she said she would call. I appreciated her patience & kindness. She met all my needs & I decided to get ins.- both car & renters."

Rude Boy

November 8, 2022

5 out of 5

"Kayle was a great agent from start to finish. Got me hooked up on a policy that I was comfortable with both cost wise and coverage wise. Made the entire experience way easier and enjoyable than other insurers. She was great at answering all my questions and making sure my policy was right for me. I was already stressed by the high rates other insurance companies were quoting me but Kaylee really saved the day for me and my new car purchase. Would definitely recommend her to anyone that needs coverage for anything. State Farm really is there for you"

…

"Kayle was a great agent from start to finish. Got me hooked up on a policy that I was comfortable with both cost wise and coverage wise. Made the entire experience way easier and enjoyable than other insurers. She was great at answering all my questions and making sure my policy was right for me. I was already stressed by the high rates other insurance companies were quoting me but Kaylee really saved the day for me and my new car purchase. Would definitely recommend her to anyone that needs coverage for anything. State Farm really is there for you"

…

Yana Mann

November 8, 2022

5 out of 5

"Victoria was incredibly helpful! I am so appreciative of her prompt involvement in my case. My daughter and I were rear-ended on the highway last month. Thankfully, we only had minor injuries, but my car was totaled. The process of getting the money from the total loss department was really challenging as there was an issue with my title. So it was several weeks of back and forth and no movement on the payout. I am so grateful to Victoria who was able to get involved and get things sorted out. Everything was resolved in the matter of days and the department was able to process my funds. Thank you so much Victoria, happy to have you as our agent."

…

"Victoria was incredibly helpful! I am so appreciative of her prompt involvement in my case. My daughter and I were rear-ended on the highway last month. Thankfully, we only had minor injuries, but my car was totaled. The process of getting the money from the total loss department was really challenging as there was an issue with my title. So it was several weeks of back and forth and no movement on the payout. I am so grateful to Victoria who was able to get involved and get things sorted out. Everything was resolved in the matter of days and the department was able to process my funds. Thank you so much Victoria, happy to have you as our agent."

…

Millicent Iriowen Igbineweka

November 5, 2022

4 out of 5

"This is my first time with State Farm. Kaylee attended to me, she was super nice and very professional too. I would have made it five stars but the one I left out is to take out exaggeration I’m impressed so far."

Ian Naringahon

October 28, 2022

5 out of 5

"Outstanding customer service! Mj & the whole team never fail to answer any questions and make sure I understand anything I have questions on. Highly recommend this team to anyone!"

Kris Corey

October 26, 2022

5 out of 5

"I had been with a different insurance agent for decades. I had a recent bad experience with that insurance company and decided to explore other agents. Within seconds of calling, I knew I made the right choice! Everything was handled professionally and expeditiously! I received a great quote and the entire process was extremely thorough. Their responsiveness is extremely impressive!"

…

"I had been with a different insurance agent for decades. I had a recent bad experience with that insurance company and decided to explore other agents. Within seconds of calling, I knew I made the right choice! Everything was handled professionally and expeditiously! I received a great quote and the entire process was extremely thorough. Their responsiveness is extremely impressive!"

Sarah Young

October 19, 2022

5 out of 5

"Kaylee was so helpful and patient with me. She really knows how to do her job and make sure that the customer is satisfied. Very welcoming with great conversation. Hopefully I get to continue my time at State Farm with her. 10/10!"

Mike Fermin

October 17, 2022

5 out of 5

"I needed a car insurance quote and spoke with MJ about what my options were and she managed to get me a quote in minutes. Great customer service, highly recommend."

Elisabeth Miller

October 17, 2022

5 out of 5

"MJ was exceptional! Clear, concise, had quick complete answers to all my questions. Better coverage for less cost than AAA. I chose to change over auto and home policies. I was treated with the upmost respect and concern. I was not excluded because of wildfire risk or my Pit Bull family dogs. I am relieved and impressed."

…

"MJ was exceptional! Clear, concise, had quick complete answers to all my questions. Better coverage for less cost than AAA. I chose to change over auto and home policies. I was treated with the upmost respect and concern. I was not excluded because of wildfire risk or my Pit Bull family dogs. I am relieved and impressed."

Jeffrey Dawana

October 13, 2022

5 out of 5

"Been insured by the company and this specific office for years. Anytime I had a question or issue they’ve handled it in a timely and professional manner. Special shoutout to MJ who’s always gone above and beyond on my expectations. It’s because of employees like her that multiple members of my family are insured through this specific office! Overall great office, great environment, and would highly recommend!"

…

"Been insured by the company and this specific office for years. Anytime I had a question or issue they’ve handled it in a timely and professional manner. Special shoutout to MJ who’s always gone above and beyond on my expectations. It’s because of employees like her that multiple members of my family are insured through this specific office! Overall great office, great environment, and would highly recommend!"

Ja'na Jenkins

October 13, 2022

5 out of 5

"Love this branch!! The team is very helpful and friendly. Idk what I would do without them and I hope that everyone’s experience with them is as AWESOME AND AMAZING AS MINE. Thanks team you guys are AWESOME!!!"

amanda proctor

October 10, 2022

5 out of 5

"Great office to work with. Explained everything in detail with our car and homeowners insurance. Got us all the possible discounts. Highly recommend!"

Sandy Wagner

October 8, 2022

5 out of 5

"Very friendly staff, great customer service, always ready to help and explain coverage in detail. I would hightly recommend State Farm for your Insurance coverage."

iyannah watt

October 7, 2022

5 out of 5

"Shout Out to MJ! She’s pleasant, persistent, professional, well rounded, and understanding. There is not one thing that I am unsure about in regards to my policies. I’m very satisfied."

ITN Production Co.

September 8, 2022

5 out of 5

"Kaylee was super helpful and quick with getting me a Quote! Definitely Recommend her for any Insurance needs."

Jeffery Hester

September 2, 2022

4 out of 5

"Kaylee is awesome. Took care of everything. Haven't spoke with agent."

Dabbin Thedude

August 12, 2022

5 out of 5

"It was very easy to set up and she helped me get better coverage"

Brandon H.

August 4, 2022

5 out of 5

"By far the best company to assure you with what ever issues or concerns you have & MJ is the perfect person to assist you as she knows her information as well as goes well beyond outstanding efforts to help you & makes your day."

Kirk Lisondra

July 28, 2022

5 out of 5

"Kaylee has been outstanding. Finding a good insurance is already too much work, so having a great customer service agent like Kaylee would really make things a lot easier. I had so many questions but she answered everything well and with her patience, we were able to close out the deal. We need more of like this. Makes the whole interaction memorable."

…

"Kaylee has been outstanding. Finding a good insurance is already too much work, so having a great customer service agent like Kaylee would really make things a lot easier. I had so many questions but she answered everything well and with her patience, we were able to close out the deal. We need more of like this. Makes the whole interaction memorable."

Diana Warfield

July 21, 2022

5 out of 5

"I love MJ for her great explaining and taking care of all my needs in the policy I require. Thanks again MJ!"

Luciouse Cushing

July 10, 2022

5 out of 5

"i’m not sure exactly what the lady’s name was i feel bad i’m pretty sure it was kaylee but she was awesome she was super nice and we had good conversations while she was getting my insurance stuff all done she got me quotes on 2 other vehicles on top of the one i was insuring and was super nice about it she explained everything to me that i didn’t understand she was awesome i hope her supervisor sees this bc she was the best made me feel super comfortable."

…

"i’m not sure exactly what the lady’s name was i feel bad i’m pretty sure it was kaylee but she was awesome she was super nice and we had good conversations while she was getting my insurance stuff all done she got me quotes on 2 other vehicles on top of the one i was insuring and was super nice about it she explained everything to me that i didn’t understand she was awesome i hope her supervisor sees this bc she was the best made me feel super comfortable."

…

ruth dillman

July 1, 2022

5 out of 5

"Simple,fast,friendly and had me insured in no time at all. I will recommend to my friends and family."

Itzel Montano

June 28, 2022

5 out of 5

"MJ is amazing! Any questions or concerns I may have she will find the answer and reach back promptly. Very happy with her service."

Lawrence Haley

June 14, 2022

5 out of 5

"I just wanna say that the ladies in this office are super great, I’ve been dealing with them for a couple of years now. They have helped me with so many questions that I had. I truly recommend them! MJ has been my go to, she has truly gone above and beyond to help me understand my policy and pick the right one for me. Just want to say thank you MJ for being who you are and doing what you do it shows that you care."

…

"I just wanna say that the ladies in this office are super great, I’ve been dealing with them for a couple of years now. They have helped me with so many questions that I had. I truly recommend them! MJ has been my go to, she has truly gone above and beyond to help me understand my policy and pick the right one for me. Just want to say thank you MJ for being who you are and doing what you do it shows that you care."

Lisa Giordanelli

May 17, 2022

5 out of 5

"They got you. Efficient, friendly, amazing customer service. Complete coverage, and sevice.. they make insurance easy, pleasant, and take very good care of what's important."